Quotes by Phil Crosby

Phil Crosby

A rule to live by: I won’t use anything I can’t explain in five minutes.

Cute

Rules To Live By

Use

Being convinced one knows the whole story is the surest way to fail.

Failure

Stories

Zero Defects

Eliminating what is not wanted or needed is profitable in itself.

Eliminating

Needed

Wanted

If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.

Change

Preparation

World

If we deliver on time, but the product has defects, we have not delivered on time.

Defects

Ifs

Products

If you don’t know what the defect level is, how do you know when to get mad?

Defects

Levels

Mad

Improving quality requires a culture change, not just a new diet.

Culture

Improving

Quality

In a true zero-defects approach, there are no unimportant items.

Approach

Defects

Zero

It is always cheaper to do the job right the first time.

First Time

Firsts

Jobs

It is not possible to know what you need to learn.

Knows

Needs

Follow The Behaviour University in order to get the greatest quotes from the greatest people of all time so that you can tap into your own greatness.

Approach

Attacking

Attitude

Baby

Believe

Business

Careers

Causes

Change

Coaching

Coffee

Cost

Culture

Cute

Decision

Defects

Dignity

Discovery

Doubt

Drama

Editors

Effectiveness

Eliminating

Expenses

Fabric

Failure

Fear

First Time

Firsts

Hard Work

History

Hockey

Home

Ifs

Improving

Jobs

Knows

Levels

Mad

Manage

Management

Mean

Method

Mind

Mistake

Money

Moon

Needed

Needs

Noisy

The Future Blueprint

Tool

The Home Therapist: Anti Anxiety

Tool

The Autobiography

Tool

The Behaviour Diary

Tool

The Dating Diary

Tool

The Relationship Therapist

Tool

Quotes by Phil Crosby

Phil Crosby

A rule to live by: I won’t use anything I can’t explain in five minutes.

Being convinced one knows the whole story is the surest way to fail.

Eliminating what is not wanted or needed is profitable in itself.

If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.

If we deliver on time, but the product has defects, we have not delivered on time.

If you don’t know what the defect level is, how do you know when to get mad?

Improving quality requires a culture change, not just a new diet.

In a true zero-defects approach, there are no unimportant items.

It is always cheaper to do the job right the first time.

It is not possible to know what you need to learn.

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Topics by Phil Crosby

Popular Tools

The Future Blueprint

The Home Therapist: Anti Anxiety

The Autobiography

The Behaviour Diary

The Dating Diary

The Relationship Therapist

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